FAQ's

Frequently asked questions

We're flattered you want to know more. Still have questions? We've got answers. Email us or give us a call.

When will I get my order?

In Stock Items: We will ship same day if ordered before 3PM CST and next day if ordered after 3PM CST. Out of Stock: We will ship same day as received from our manufacturing facilities.You will be provided an approximate date within the product description.

What's the best way to get in touch with you? 

We'd love to hear from you! Feel free to reach out via our toll free number or our contact form. We will get back to you in less than 24 hours.  Where are you located? Our corporate office is located in Southlake, TX in the heart of Dallas-Fort Worth. Additionally, we have fulfillment centers in Moreno Valley, CA, Grapevine, TX, and Bethlehem, PA for faster deliveries.

What is your Privacy Policy?
 
We are all about keeping and securing our customers' private information. Please click on and read our company Privacy Policy below. 
Privacy Policy

When are you available?
 
8-5 Monday-Friday CST for our main office. We also provide services outside our office hours. If you ever have a question outside of these hours, don't hesitate to reach out!

What forms of payment do you accept?
 
We accept all major credit cards and business checks. 

Can you do business with the Federal government?
Yes! We are a SAM registered Minority-Owned Business, Service Disabled Veteran Owned Small Business (SDVOSB), & Veteran Owned Business (VOB). Additionally, we are a verified SDVOSB with the Department of Veterans Affairs' Vets First Verification Program. Our CAGE code is 8GQV9. Feel free to give us a call on how we can assist your contracting office's needs.

 What is so special about EcoCleanFit?

We're glad you asked! What sets us apart is our commitment to our health & fitness customers and our enthusiasm for what we do. We are committed to and supply ONLY eco-friendly cleaning customized for the health & fitness customers because we care about the welfare of our customers and the eco-system.

As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we passionate about giving back to the community and making a positive and healthy impact with our products and services. We support gainful, professional, and career-orientated employment for Veterans, People with Disabilities, and economically disadvantaged individuals. We love spreading positivity and appreciate the opportunities that we have in our state and country. We are always looking to partner with like-minded companies and individuals, so give us a call and let's talk!

What is the Green Business Bureau?

Green Business Bureau Members demonstrate their current green accomplishments using GBB's Exclusive Interactive Certification Seal. GBB membership offers the most recognized and trusted online green business certification program available for small and medium- sized businesses seeking market recognition for their commitment to sustainable business practices. Green Business Bureau

Why is Eco-friendly cleaning such a big deal?

The value of using eco-friendly cleaning products is simply undeniable.

 

What is so different about Green Cleaning procedures vs. what we already are doing?

Green cleaning procedures are similar to traditional cleaning, but with eco-friendly products and more accountability to the equipment and supplies being used. We have attached the GS-42 GREEN SEAL STANDARD FOR COMMERCIAL AND INSTITUTIONAL CLEANING SERVICES standard operational procedures to check if your cleaning is being done correctly.